To innovate, improve, transfer to live use, or retire an information system.

• Requirements
• Architecture.
• Design
• Build
• Integrate.
• System Test
• Acceptance
• Handover

These activities can be used with any agile approach.

• Programme / Project Manager
• Service Manager
• Product Manager
• Designer (Engineer)
• Developer (Engineer)
• Tester
• Writers

A team has been established with a need to create or revise an IT system capability.

• Application,
• Data,
• Networks,
• Systems (servers, phones, laptops, desktops, etc with operating systems)

NOTE:  New Information Systems model (eventually).

• IT Planning Manager,
• IT Development Managers,
• CIO.

This process links to the following Best Practice, External Standards and Product Standards. Links to other processes that this process may start are also indicated.